Frequently asked questions
Everything you need to know about gifting, activating, and booking GoJoy experiences.
Digital certificates arrive by email instantly after payment. Gift boxes are delivered across Batumi, usually within 1–2 days — you can pick a convenient time slot at checkout.
Yes. When ordering, choose the exact date you want the certificate to be emailed — perfect for birthdays and anniversaries.
No problem — before booking, the recipient can choose another experience up to the certificate value. If it costs more, they pay the difference; if cheaper, the unused nominal is not refunded.
A certificate is valid for 6 months from the purchase date. That's plenty of time to choose the perfect moment.
Of course. Build a gift box with up to 5 experiences so the recipient can pick their favourite.