Privacy Policy

The data controller is Individual Entrepreneur OLEH MUKOVOZ (identification code 304740724), operating GoJoy (gojoy.ge). Address: 131a Petre Bagrationi Street, Batumi 6010, Georgia. Contact: [email protected].

Order data: name, email, phone, Batumi delivery address (if courier selected), recipient details, chosen experiences.

Voucher activation: voucher code, chosen experience, preferred date and time.

Technical data: IP address, browser type, interface language, cookies, pages visited.

Support enquiries: messages via contact form, email, or messengers.

Processing and confirming orders, sending certificates, coordinating bookings with partners.

Customer support, refunds, and dispute resolution.

Improving the website and analytics (aggregated or anonymised where possible).

Marketing emails only with your consent; you may unsubscribe at any time.

Compliance with Georgian law and lawful requests from authorities.

Contract performance (placing orders and providing platform services).

Legitimate interest (site security, fraud prevention, basic analytics).

Consent (newsletters, non-essential cookies, optional marketing).

Partners — only data needed for the booked experience (name, contact, date/time).

Payment providers — to process payment (TBC, Bank of Georgia, etc.).

Service providers: hosting, email, analytics (e.g. Google Analytics), bot protection (Cloudflare Turnstile).

We do not sell personal data. Data may be transferred on business sale, court order, or lawful authority request.

Order and voucher data are kept as long as needed for contract performance, accounting, and disputes, typically up to 5 years after the last transaction unless law requires otherwise.

We apply organisational and technical safeguards (access control, HTTPS, secure payment processing via banks).

You may request access, correction, deletion, or restriction of processing, or withdraw consent — email [email protected].

We will respond within a reasonable time. You may contact the competent data protection authority in Georgia if you believe your rights are violated.

The site is not intended for independent orders by persons under 18 without parental or guardian consent. We do not knowingly collect children's data without such consent.

We may update this Policy. The current version is always at gojoy.ge/privacy. Material changes will be notified by email if we have your address.